In a shocking yet humorous incident, a Zomato delivery boy was seen eating food packed for delivery. He was then seen sealing the package back like before.
A video of the event was shared by a Twitter user went viral in no time.
The video showed a man sitting on his delivery motorbike which belonged to food aggregator Zomato. He then took out a food package, opened it and enjoyed the food before sealing it again.
The funny video was tweeted and retweeted several times.
This is what happens when you use coupon codes all the time. ? Watch till end. pic.twitter.com/KG5y9wUoNk
? Godman Chikna (@Madan_Chikna) December 10, 2018
While many trolled the video, few users raised concern over the matter.
Responding to the incident, Zomato too shared a statement and a blog post after the incident. “If true, this is unfortunate and not in line with our beliefs. We take this very seriously and will soon introduce tamper-proof tapes, and other precautionary measures to ensure we safeguard against this”
We take food tampering very seriously.
For more details: https://t.co/cHuLX1Bs4n
? Zomato India (@ZomatoIN) December 10, 2018
Zomato also shared statement in its blogpost stating that:
Last night, we came across a video of a delivery executive in a Zomato t-shirt, carrying a Zomato delivery bag, eating food out of boxed orders and replacing each one after resealing them, back into the delivery bag. The video suggests that he consumed some of the food meant for delivery to users, on his way to the drop points.
Zomato maintains a zero tolerance policy for tampering of food. This particular incident, while unfortunate, only makes our commitment to fleet training, scheduling and process even stronger. We stand behind our extensive fleet who do the right thing across many hours of the day.